As a consultant, I provide user research, insight, and strategy services to clients large and small. I work with anyone who has users, customers, or stakeholders – from itty-bitty nonprofits to global consumer products companies.
Specialties:
Qualitative Research
Concept Testing
Remote Research
Ethnography
Personas/Archetypes
Experience Journeys
Workshop Facilitation
I am also a design educator and have taught in the Collaborative Design program at Pacific Northwest College of Art, the University of Oregon Product Design program, and the former Art Institute of Portland.
