As a consultant, I provide user research, insight, and strategy services to clients large and small. I work with anyone who has users, customers, or stakeholders – from itty-bitty nonprofits to global consumer products companies.
Specialties:
Qualitative Research
Research Planning
Concept Testing
Remote Research
Mobile/Tablet
Usability Studies
Ethnography
Personas/Archetypes
Experience Journeys
Workshop Facilitation
I am also a design educator and have taught in the Collaborative Design program at Pacific Northwest College of the Art, the University of Oregon Product Design program, and the Art Institute of Portland’s Industrial Design program.
